Terms & Conditions

Terms of Service

Welcome to Musewisp! By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

These Terms of Service (referred to as the ‘Terms’) govern your access to and use of the services provided by Musewisp, including our websites, applications, and any related services (collectively referred to as the ‘Services’). By using our Services, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Definitions

For the purposes of these Terms:

  • ‘Company’ refers to Musewisp.
  • ‘User’, ‘You’, or ‘Your’ refers to any individual or entity that accesses or uses our Services.
  • ‘Booking’ means the reservation of a tour or service offered through Musewisp.

3. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you warrant that you meet this eligibility requirement. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Services Provided

Musewisp offers guided tours in various locations. Our Services aim to enhance your travel experience through knowledgeable guides and unique itineraries. We reserve the right to modify or discontinue any part of the Services at any time without notice.

5. Bookings

To book a tour, you may be required to provide certain personal information, including but not limited to your name, contact details, and payment information. You agree that all information you provide during the booking process is accurate and up to date. Upon booking, you will receive a confirmation email.

5.1 Cancellation Policy

Our cancellation policy varies by tour and is detailed at the time of booking. If you wish to cancel a booking, you must do so according to the procedures outlined in the cancellation policy provided during the booking process.

5.2 Changes to Bookings

Requests for changes to bookings must be submitted through designated channels. Musewisp will make reasonable efforts to accommodate such requests, but we cannot guarantee availability for changes.

6. Payment

You agree to pay all charges associated with your bookings, including applicable taxes. Payment must be made at the time of booking unless otherwise specified. All payments are processed securely through third-party payment providers.

7. User Responsibilities

As a user of Musewisp Services, you agree to:

  • Provide accurate and complete information during the booking process.
  • Comply with all applicable laws and regulations during your participation in the tours.
  • Respect the rights and safety of other users and guides.
  • Not engage in any conduct that could be harmful to others or disrupt the Services.

8. Conduct During Tours

We strive to provide enjoyable experiences for all our users. Therefore, we expect all participants to adhere to a code of conduct during tours:

  • Follow the instructions of your guide.
  • Respect the environment and other participants.
  • Refrain from using offensive language or engaging in disruptive behavior.
  • Report any issues or concerns to your guide promptly.

9. Liability Limitations

Musewisp is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or participation in tours. Our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Musewisp, its employees, affiliates, and partners from any claims, losses, or damages, including reasonable attorney fees, arising from your breach of these Terms or your use of the Services.

11. Intellectual Property Rights

All content, trademarks, and other intellectual property on Musewisp’s websites and Services are the property of Musewisp or its licensors. You may not use any content from our Services without prior written consent.

12. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as outlined in the Privacy Policy.

13. Modifications to Terms

Musewisp reserves the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of the Services after any modifications signifies your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Musewisp operates, without regard to its conflict of law principles.

15. Dispute Resolution

Any dispute arising under or related to these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration authority. You waive any right to a jury trial or class action.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Musewisp regarding your use of the Services and supersede any prior agreements or understandings.

18. Contact Information

If you have any questions regarding these Terms, please reach out to us through the designated channels on our website. We are here to help!

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